FAQs

Your Questions, Answered with Faith and Clarity”

FAQs for Devotees (Customers)

1. What is PoojaSetu?

PoojaSetu is an online platform that helps devotees book trusted pandits for various religious poojas and rituals in online and offline modes.

2. What types of poojas can I book on PoojaSetu?

You can book:

  • Daily and special poojas
  • Festival poojas
  • Vrat & Katha
  • Griha Pravesh
  • Marriage & family rituals
  • Shanti, Havan, and dosh nivaran poojas

3. How do I create an account on PoojaSetu?

You can create an account by registering with your email ID.
Your email ID will be your username on PoojaSetu.

4. Why is my email ID used as my username?

Using your email ID as your username allows PoojaSetu to send:

  • Booking confirmations
  • Pooja reminders
  • Pandit details
  • Important updates directly to your registered email.

5. Can I book a pooja in offline mode?

Yes. In offline mode, the pandit will visit your home, temple, or selected location to perform the pooja.

6. Can I book a pooja in online mode?

Yes. Online poojas are performed via video call or live streaming, allowing you to participate from anywhere.

7. How will I receive booking updates?

All booking-related notifications and updates are sent to your registered email ID.

8. Is online payment available on PoojaSetu?

Yes. PoojaSetu offers secure online payment options for easy and safe transactions.

9. Can I cancel or reschedule a pooja?

Yes. You can cancel or reschedule your pooja from your account dashboard, subject to the applicable cancellation policy.

10. Is my personal information safe?

Yes. PoojaSetu follows strict security practices to protect your personal and payment information.

FAQs for Pandits

1. Who can register as a pandit on PoojaSetu?

Any experienced pandit who performs poojas and religious rituals can register on PoojaSetu.

2. How can I register as a pandit?

Pandits can register by signing up with their email ID, which will be used as their username on PoojaSetu.

3. Why is my email ID mandatory as a username?

Your email ID helps PoojaSetu send:

  • New booking requests
  • Customer messages
  • Pooja schedules
  • Payment and service updates directly to you without delay.

4. How will I receive booking requests?

All booking requests and notifications will be sent to your registered email ID.

5. Can I offer both online and offline poojas?

Yes. Pandits can provide online poojas, offline poojas, or both, depending on availability.

6. Can I choose the poojas I want to offer?

Yes. You can list the poojas you perform, your expertise, availability, and service locations in your profile.

7. Is there any registration fee for pandits?

Registration details and any applicable charges will be clearly mentioned during the signup process.

8. How do I manage my bookings?

Pandits can manage bookings, accept or reject requests, and update availability through their PoojaSetu dashboard.

9. How will I receive payments?

Payments for completed poojas are processed securely and details are shared via your registered email ID.

10. Can I edit my profile later?

Yes. Pandits can update their profile, pooja services, and availability at any time after login.

11. What if I face any issues?

For any support or technical issues, you can contact PoojaSetu through the Contact Us section. All responses will be sent to your registered email.