Privacy Policy
Effective Date: January 1, 2026
Welcome to https://poojasetu.homivista.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services. Our platform allows pandits to register and offer online and offline pooja services, and allows users/devotees to browse and book poojas.
By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect the following personal information when you register, book a pooja, or contact us:
Name
Email address
Mobile number
Address or location (for offline poojas)
Login credentials (email used as username)
Pandit Registration Information
If you are a pandit registering on our platform, we may collect:
Full name and contact details
Areas of expertise and pooja services offered
Experience details
Service locations (for offline poojas)
Availability (online/offline)
Payment Information
Payments made on the website are processed through secure third-party payment gateways. We do not store your card, bank, or UPI details.
Automatically Collected Information
We may collect certain information automatically, such as:
IP address
Browser type and device information
Pages visited and usage activity
Date and time of access
How We Use Your Information
We use the collected information to:
Create and manage user and pandit accounts
Facilitate online and offline pooja bookings
Communicate booking updates and notifications
Improve website functionality and user experience
Respond to inquiries and support requests
Ensure security and prevent fraud
Comply with legal obligations
Information Sharing and Disclosure
We do not sell or rent your personal information. We may share information only in the following cases:
With pandits, to fulfill pooja bookings
With service providers (such as payment gateways and hosting services)
To comply with legal requirements, court orders, or government requests
To protect the rights, safety, or property of our platform, users, or pandits
Online and Offline Pooja Services
For offline poojas, limited contact and location details may be shared between users and pandits strictly for service fulfillment. We are not responsible for interactions or conduct outside the platform.
For online poojas, communication may occur via supported digital platforms as mentioned on our website.
Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.
Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. You can control cookie preferences through your browser settings.
User Rights
You have the right to:
Access and update your personal information
Request correction of inaccurate data
Request deletion of your account (subject to legal requirements)
Withdraw consent for communications
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.